Appointments in Prospyr can have one of the following 9 statuses. They are listed here with their recommended uses:
Booked: An appointment with a patient is scheduled, but not yet confirmed
Conflict: An appointment is currently booked, but needs to be rescheduled due to a conflict with another appointment or a change in Provider availability (this can be used as a reminder to reach out to the patient to reschedule, or to denote that rescheduling is in process, but not yet completed)
Confirmed: A patient has confirmed their appointment
Checked In: A patient has completed all activities with the front desk and is ready for the provider
In Progress (can only be marked from the appointment record within the patient profile): The patient is with the provider
Checked out: The patient has been charged for their appointment (if required) and has left
Completed: Charting and all other activities for the appointment have been completed and the appointment record is fully closed
Canceled: The patient has canceled the appointment in advance
No Show (can also be used for late cancellation): The appointment was no showed or canceled without enough advanced notice according to your practices policies. Changing an appointment to No Show will prompt the option to collect a no show/late cancellation fee if you had a no show fee enabled at the time the appointment was booked.