Understanding Patient Credits in the Prosper System
Patient Wallet Credits
Dollar value credits visible in patient wallet.
Details of balance breakdown available upon clicking.
Transactions tab shows changes in wallet balance.
Types of Credits
Dollar credits usable for any Prosper system purchase.
Service credits specific to certain services or memberships.
Icons indicate gift card or package credits.
Redeeming Credits
Credits visible during patient checkout in schedule view.
Credits automatically applied to services in checkout process.
Apply invoice coupons button used to redeem credits.
Using Multiple Coupons
Multiple coupons can be applied if service quantity is more than one.
Ability to add tip if service is gratuity eligible.
Finalizing Checkout
Pay Now button used for non-gratuity eligible services.
Mark invoice as paid to finalize credit redemption.
Redeemed coupons removed from patient's wallet after checkout.