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Completing a Checkout In Prospyr

Updated over a year ago

Understanding the Checkout Process in Prosper

  1. Accessing the Appointment Details

    • Click on the appointment in the schedule.

  2. Viewing Purchase History

    • Click on the shopping cart icon to view retail purchase history.

  3. Creating an Invoice

    • Click on the checkout button to generate an invoice.

    • Provider information and booked services will be automatically included.

  4. Customizing Pricing

    • Adjust pricing if needed, based on custom pricing or service menu.

  5. Adding Items to the Invoice

    • Click on the type of item to add (product, service, membership, package, gift card).

    • Choose items from the list to add to the invoice.

    • Retail products and sales tax will be automatically calculated.

  6. Adding Gratuity

    • Offer the option to add gratuity for services.

    • Customer can leave gratuity and sign via the add tip button.

  7. Removing Items

    • Click on the three dots next to an item to remove it from the invoice.

  8. Applying Coupons

    • Apply standard practice coupons if available.

  9. Internal Notes

    • Add internal notes to track items checked out for future reference.

  10. Completing the Checkout

    • Click on the Pay Now button to proceed.

    • View patient credits and charge credit cards on file.

    • Use a connected terminal for credit card payments.

  11. Splitting Payments

    • Split payments across different methods as needed.

  12. Finalizing Payment

    • Confirm payment amounts and update remaining due.

    • Continue until the invoice is fully paid.

  13. Sending Receipt

    • Choose to send the receipt to the patient or print it out.

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