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Sending Quotes and Payment Links

Create quotes or payment links to send to patients

Updated over 7 months ago

Sending a Quote to a Patient

Step 1: Navigate to Create Invoice 0:00

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  • Go to the patient profile.

  • Click on the action button.

  • Select the 'create invoice' option.


Step 2: Set Location and Provider Information 0:08

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  • Enter the necessary location details.

  • Add the provider information.


Step 3: Add Items to the Quote 0:08

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  • Include any additional items needed for the quote.


Step 4: Save the Draft 0:18

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  • Click on the 'save draft' button to save your progress.


Step 5: Send the Quote to the Patient 0:28

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  • After saving the draft, choose the option to send the quote.

  • Select the delivery method: email or SMS.

  • The patient will receive the quote as a PDF attachment.

Sending a Payment Link to a Patient

1. Identify the Need to Send a Payment Link 0:00

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  • Recognize scenarios where immediate payment links are necessary, such as:

    • Starting a membership when the patient is not in the office.

    • Other similar situations.


2. Create an Invoice 0:10

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  • 1. Identify the Need to Send a Payment Link 0:00

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    • Recognize scenarios where immediate payment links are necessary, such as:

      • Starting a membership when the patient is not in the office.

      • Other similar situations.


    2. Create an Invoice 0:10

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    • Click on 'Action'.

    • Select 'Create Invoice'.

    • Fill in the necessary information for the invoice.


    3. Add Items to the Invoice 0:10

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    • Include any relevant items or services that the patient needs to pay for in the invoice.


    4. Send the Payment Link 0:23

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    • When ready, click on 'Pay Now'.

    • Note: This does not capture the payment immediately.


    5. Reopen the Invoice if Necessary 0:23

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    • If you close the checkout screen, you will need to:

      • Go through the same process again.

      • Reopen the invoice to send a fresh payment link.Click on 'Action'.

  • Select 'Create Invoice'.

  • Fill in the necessary information for the invoice.


3. Add Items to the Invoice 0:10

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  • Include any relevant items or services that the patient needs to pay for in the invoice.


4. Send the Payment Link 0:23

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  • When ready, click on 'Pay Now'.

  • Note: This does not capture the payment immediately.


5. Reopen the Invoice if Necessary 0:23

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  • If you close the checkout screen, you will need to:

    • Go through the same process again.

    • Reopen the invoice to send a fresh payment link.

Converting a Quote into a Payment Link

Step 1: Access the Patient's Profile 0:00

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  • Navigate to the invoices tab on the patient's profile.

  • Locate the quote you wish to convert.


Step 2: Open the Quote 0:14

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  • Click on the link to open the quote.


Step 3: Complete the Quote 0:14

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  • Hit the complete link to finalize the quote.


Step 4: Convert to Invoice 0:14

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  • Click on the pay button to change the quote into an invoice.


Step 5: Close Checkout Screen 0:14

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  • After converting to an invoice, close the checkout screen.


Step 6: Send Payment Link 0:26

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  • You will now see the option to send a payment link to the patient.


Step 7: Sending an Outstanding Invoice 0:26

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  • If the invoice is already completed and in an outstanding state, click the link to send the payment link immediately.

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