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How to Merge Duplicate Patient Profiles

Combine 2 patient records/charts into 1

Updated over a year ago

Streamlining Patient Profile Merging in Loom

  1. Search for Patient's Name

    • Initiate the process by searching for the patient's name in the system.

  2. Select Profiles to Merge

    • Check the box next to each duplicate profile that needs merging.

  3. Initiate Merge Process

    • Click on the action button within the system.

    • Choose the "merge patients" option from the available actions.

  4. Verify Email Address

    • Ensure that the email address of the profile where the information will be consolidated is correct.

  5. Adjust Email Addresses (if needed)

    • If the email address is incorrect, use the "swap" button to correct it before proceeding.

  6. Finalize the Merge

    • Once all profiles are in order, click on the "merge patient" button to consolidate the information.

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